Know how to Do More With Less Through Automation and Integration
Since the beginning of time, automation has helped people pursue efficiency in their work. Some of these innovations date back to the earliest known automation tools such as the 1st Century BC water wheels—used by the Greeks and Romans to grind grain into flour. Even watermills and windmills in the 9th Century were early examples of workflow automation in mill machinery advancement. Though semi-automatic and requiring human intervention, these inventions marked the start of automation driving efficiency. Over the centuries, automation has evolved from industrial and manufacturing revolutions to become a cornerstone of the modern tech industry, powering digital transformation journeys across sectors.
In his Forbes article, Inger, Founder and CEO of Droidal, a firm leading the hyper-automation revolution, highlights that the core purpose of automation is supreme efficiency and productivity. “Automation’s impact goes beyond productivity; it significantly enhances workplace culture. By automating mundane tasks, leaders show they value their team’s time and creativity. This fosters a culture where team members feel supported and motivated to pursue meaningful work, increasing ownership and pride in contributions,” he explained. This highlights the tangible benefits of business process automation not just on operations but on improving workplace efficiency and culture.
Automation: Driving Digital Transformation Through Workflow Automation
But what exactly does automation do to change the game of tech? Workato, ITG’s tech partner, harnesses workflow automation as a solution helping many businesses achieve supreme efficiency and productivity, leading their digital transformation journey. Vijay Tella, founder and CEO of Workato, explains, “Digital transformation is about delivering new products and services via new channels and business models to better engage customers. Workflow automation is essential to orchestrating detailed business processes across systems, people, partners, and customers.”
Streamlined lead prospecting, enhanced customer onboarding, preemptive churn reduction, and accelerated quote-to-cash processes are prime examples of automation driving business process integration to improve outcomes. Tella stresses the advantage of using smart, customizable workflows from enterprise automation platforms, allowing companies to avoid re-inventing solutions and accelerate smarter automation adoption based on proven results from thousands of other enterprises.
Integration: The Essential Partner to Automation
Integration works hand-in-hand with automation, representing two sides of the same coin but performing distinct functions. Massimo Pezzini, Head of Research, Future of the Enterprise, emphasizes, “There is no automation without integration; automation is a key use case for integration. The modern end-to-end automation model coordinates diverse business capabilities from different applications and systems for more impactful processes.”
These cross-functional processes may span finance, HR, customer service, procurement, supply chain, and manufacturing units. Integration bridges gaps between software and hardware, enabling independently-designed systems to work together, which is critical to removing manual activity from business workflows. For example, sales data from a CRM system used as input for an ERP system eliminates manual re-keying and increases operational efficiency.
The Power of AI-driven Integration and Automation
Automation and integration fuel each other in a continuous cycle, boosting trust in chosen software platforms like Workato and ITG. While automation handles repetitive tasks, integration connects apps and systems for seamless data flow. Now, a new wave powered by AI is transforming this synergy. Many companies invest in AI-driven automation solutions that empower organizations to push their business and operational processes forward.
Jon Gitlin, Content Strategist at Workato, shares, “With AI@Work, users spend less time learning the platform and more time brainstorming powerful automations. This innovation inspires collaboration across organizations, enabling breakthrough business transformation.”
Let’s Automate and Integrate Together for Supreme Efficiency
IT Group, Inc. (ITG) is a leading IT solution partner in the Philippines and ASEAN region, championing innovation through digital transformation. With ISO 9001:2015 certification and offices across four countries, ITG supports 200+ clients with over 250 successful projects. Services include Business Consulting, Support and Managed Services, Subscription and Licenses, Service Delivery, and Certification and Training.
With more than 21 years of experience, ITG delivers system-wide innovative solutions—from Business Management, IT Management, Integration & Automation, Enterprise Data Management to IT Infrastructure. Through customized solutions co-created with clients, ITG helps businesses across industries accelerate their digital transformation, automating processes and integrating workflows to maximize productivity and operational excellence.
By leveraging the power of enterprise automation platforms like Workato and expert integration services, your business can achieve supreme efficiency and success in the digital age. Venture confidently toward your next business goal with ITG’s proven digital transformation expertise.
Learn more about how we can help you transform your workflows and automate your business processes today.