ITG – IT Group, Inc. Indonesia

Maximize and Utilize the Power of Automation and Integration for Business Growth

September 30, 2024 | Blog

Through business process automation, many companies experience significant growth. Eliminating mundane and repetitive tasks through automation and integration creates efficiency and productivity. Adopting digital transformation strategies with automation across various sectors and departments reduces work hours and allows your team to focus on critical tasks such as strategic and business planning.

Understanding the Relationship Between Automation and Integration

As automation technology evolves, integration platforms have become essential components. But how exactly do automation and integration work together? Can one exist without the other? The answer is flexible. Automation targets automating individual tasks, while integration connects these automated processes across multiple departments, enabling seamless workflow and enterprise automation.

Workato, IT Group, Inc.’s (ITG) trusted partner in the ASEAN region, has capitalized on this philosophy. “Our founding team built some of the earliest integration platforms and now reimagines integration and automation to empower organizations to adopt a growth mindset and digitally transform with Workato,” they said.

Also read: Automation and Integration, The Best Combo for Supreme Efficiency

Automate to Integrate: The Future of Business Automation Solutions

In today’s competitive market, adopting automation and integration of business processes is crucial for future success. Workato highlights that business automation solutions grounded in automation combined with a robust integration platform bridge the gaps between applications — employing low-code or no-code approaches to simplify connectivity.

“While business apps have become simpler, the integration products connecting these apps often remained complex and expensive,” said Vijay Tella, CEO & Co-Founder of Workato.

According to Massimo Pezzini, Head of Research, Future of the Enterprise, integration technology is fundamental to making independently designed systems work together — validating, mapping, and transforming data between systems. The ultimate goal is workflow automation, and the pathway to it is through seamless integration.

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Also read: Automate Your Business to the Next Level

The Power of Automation and Integration with AI

The true strength of business process automation lies in synchronizing automation and integration with your overall business strategy. Partial automation can leave gaps if processes are not fully integrated across departments. For example, many companies automate activities like issuing e-invoices or managing suppliers but rely on manual payment approvals, creating bottlenecks.

This is where Workato and ITG’s expertise in integrating automated workflows helps build a cohesive automation and integration strategy, maximizing efficiency and reducing manual intervention.

Pezzini emphasized, “It doesn’t make sense to have an automation strategy without an aligned integration strategy. Your automation and integration strategies should be designed as two sides of the same coin — enabling enterprise automation.”

Also read: The Advantages of AI for Your Business

Advancing from Automation and Integration to AI-Driven Business Automation

The market is rapidly shifting from traditional automation and integration toward incorporating AI for even greater impact. Workato, a leader in AI automation, leverages artificial intelligence to maximize automation and integration power.

Alex Lamascus, Director of Marketing at Workato, highlights the surge in AI adoption: “2023 saw a 500% increase in automated processes that use generative AI. The Work Automation Index 2024 reflects that 44% of automated processes exist outside IT departments, with multi-department automation at an all-time high. Customer retention ranks as the #1 strategic priority for automation.”

Recipe of Success with ITG and Workato: Your Trusted IT Solution Partner in ASEAN

IT Group, Inc. (ITG) has been a leading IT solution partner in the Philippines and ASEAN for over 21 years, specializing in digital transformation through integrated automation. As an ISO 9001:2015 certified company with offices across the region, ITG provides tailored business automation solutions to over 200 clients, delivering seamless end-to-end integration and automation services to accelerate business growth.

Together with Workato’s powerful integration platform and AI capabilities, ITG helps businesses embrace the future of enterprise automation, ensuring their digital strategies align with overarching business goals.

Learn more about how ITG and Workato’s partnership can help your business thrive with next-generation automation and integration solutions.